Privacy Policy

1. Introduction

Welcome to Berse ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, phone number, profile photo)
• Profile details (bio, interests, location)
• User-generated content (posts, comments, reviews, messages)
• Payment information (processed securely through our payment partners)
• Verification documents (for hosts and guides)

2.2 Automatically Collected Information

• Device information (device type, operating system, unique identifiers)
• Usage data (features used, interactions, time spent)
• Location data (with your permission)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Personalize your experience
• Monitor and analyze trends and usage
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations

4. How We Share Your Information

We may share your information with:

• Other Users: Your profile information and content you post are visible to other users
• Service Providers: Third-party vendors who perform services on our behalf
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Legal Requirements: When required by law or to protect rights and safety
• With Your Consent: When you explicitly agree to share information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete data
• Delete your data (subject to certain exceptions)
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time
• Opt-out of marketing communications

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

8. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us at:

Email: privacy@berse.com
Company: BERSEMUKA APP VENTURE
Registration: 202503149679 (003736960-U)